Very knowledgeable! Worst of all, best moving companies houston we were signing up we were never told it would not be a single truck for our consignment. Now, when I try to look for help on claims for the damage, again there is no one I can call as the mailbox is full. Status: BBB unable to locate business. I had to call off work last minute once again.
BBB is here to help. But even after all that scrubbing there are several customers detailing their encounter with empire moving company Con Hustle operation, reflecting everything I just said.
Most of furniture was scratched. We had no other options given pandemic restrictions, empire moving company. It saddens me to write this review because I have to be reminded of the beautiful pieces of furniture and artwork that I will never see again thanks to Empire Moving and Storage.
Any other company has to be better. How does Empire Moving Group work? Can you believe that? Zeke told us it could sometimes, in extreme circumstances, take up to 10 days for our stuff to arrive at its destination, but that was never the case. Sara Sterling is a customer of the business and https://movingcompanies.cloud/local-moving-and-storage-companies.html willing to be used as a reference.
Where and when a company is deliberately giving you a false impression for a fake service, in order to get money from you from another state, never intending on delivering - that is when the FBI gets involved. The driver nonchalantly said to that, I had told you so. When loading, we saw how poorly they simply stacked up everything to make more room in the truck so they could add more things in a single move. Does Empire Moving Group offer packing services?
Upon arrival they tried to add on almost dollars worth of additional costs that were not in the quote that I had agreed to.
Things we packed on our own arrived well but the furniture that they packed was badly scratched and damaged. Customer Reviews 1 Customer Reviews. It it easy - just follow these simple steps and choose one of the four options. You will notice that when you try to put up your review, it is never put on - they somehow scrub it. Finally they called and said they would be dropping off my things with very short notice.
Share your review. Local State License : not provided. During COVID pandemic, we were forced to do a full service move as we could not return home due to travel and health restrictions. Empire Moving Group Get a Quote.
Empire Moving Group
Aside from losing and damaging several of my possessions 3 pieces of artwork and 2 pieces of furniture lost. When items arrived they were damaged. At this time Zeke has already been let go from our company for arranging moves in this manner.
See our detailed guide on moving company regulations here. Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not empire moving company moving company. BBB reports on known marketplace practices. Our beds were scratched up all over, mattresses damaged, a chest of drawer broken and no sense of acknowledgment or apology for damaging our furniture which we had maintained in pristine condition.
Empire Moving Group offers packing services and sells bubble wrap and boxes. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. All per our wish! Reasons for BBB Rating. BBB Business Profiles are empire moving company to change at any time. Should I even be surprised?! Very polite and professional! Top reviews. Without proper comparison, bold statements as "the best" and "the cheapest" often fall flat like a pancake.
Ms Brittany and Mr Ryan helpdesk staff were never able to confirm anything and never ever returned our calls. Empire Moving Group has a long list of complaints about their running a scam fraudulent operation. Overcharged after pickup. I declined and as you may expect, it was badly cracked when we saw it upon arrival. Empire Moving Group would like to extend our deepest apologies in regards to your moving experience.
Business Profile. Is Empire Moving Group safe? Read 7 More Complaints. We lost our security deposit because of damage to walls in home and trash left out front by movers. BBB Business Profiles generally cover a three-year reporting period.
Thank you Empire! We had to frantically call their warehouse helpline every freaking day which was useless because they kept apologise, moving companies in new york not hanging for 2 weeks before our stuff click here arrived.
They picked everything up a day late, so in addition to waiting around all day for nothing I had to miss an extra day of work. Allen Rezai is a customer of the business and is willing to be used as a reference.
Customer service is terrible continue to lie and tell us next week for 8 empire moving company. Empire Moving Group is based in Florida and is available throughout the U.
Does Empire Moving Group do long-distance moves? If I could do it all again it would have been less stressful to be infected with COVID and move it all myself, tn clarksville moving companies work with Empire and the movers they hired. I used them for my move from Denver to Chicago. Most helpful. Empire Moving Group LLC has registered their account, so they will be able to see and respond to your reviews publicly.
You are given a low bid in order to quickly take a deposit in the thousands of dollars. Starting quote was signed then went up to Day of went up again for !! Based on this experience, I ask you to seriously reconsider all things I mentioned above before signing up with them. Empire Moving Group offers long-distance and interstate moves. Want more detailed information on licenses?
The claims process that I had to go through for my missing and damaged belongings was very drawn out. Warning: stay away from this company! Please contact customer service and request the manager so we can empire moving company compensation.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is why you should compare competing moving quotes from licensed movers with our tool here. They never answer and mailbox is always full.
Thankfully we engaged with them only for moving and not packing. Empire Moving Group costs Pricing for Empire Moving Group varies based on the size of your home and distance of the move. We were NOT even vaguely aware of what hell was in store for us, from the time the truck was loaded and the drivers were on their way! We generate average normalized moving cost based on information submitted by people who have reviewed Empire Moving Group LLC.
Complaint Type: Delivery Issues. BBB Business Profiles may not be reproduced for sales or promotional purposes. Go with U Pack I wish I did Get a Quote. We had to live in the anxiety that our stuff was lost and we may never get it at all. This is not a BBB accredited business.
I hired them and had such a great experience! They also tried to insist on cash for the final payment which I thought was very strange. How is this justified? Empire Moving Group is registered with the U.
Department of Transportation. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. At Empire Moving Group customer service is always our number one priority. We had to stay in hotels, then on sleeping bags in our new apartment when we had overspent all our relocation budgetand finally make other temporary arrangements after few days of sleeping bags as our beds as other stuff did not arrive for 2 weeks!
Sort: Top reviews. Unfortunately this browser is not supported, empire moving company. Given cost of move with inflated packing prices and need to rebuy many items this move cost us over 16 thousand dollars, empire moving company.
I was shocked at what a blunder I had committed. Thereafter none of your emails or your calls are returned. As a matter of policy, BBB does not endorse any product, service or business. Read full review. Boxes containing numerous items never arrived. They did not reassemble furniture as promised.
If it is not obvious from above, do not use this company. Who is responsible for that? Our stuff took 15 days - which crosses that threshold too. Cody was charming and polite and Brittanie was the best with answering all my delivery questions. Look them up on Google Reviews. Need to file a complaint? I regret signing up for Empire Moving Group and will never recommend them to anyone.
The moving company left our credit card out in the street-a kind neighbor who found it was nice enough to inform me the next day. Desired Outcome. What do you think? Moving Services lost coffee table and damaged empire moving company. You call Empire back and ask for your money and hear the sadistic laughter of a woman and she hangs up on you. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
Is Empire Moving Group worth it? Share Review Share on Facebook. Email this Business. Customer service is terrible continue to lie and tell us next week for 8 weeks. Click to copy link. Does Empire Moving Group offer packing services? How does Empire Moving Group work? Average service price Get an estimate. Compare Moving Companies Without proper comparison, bold statements as "the best" and "the cheapest" often fall flat like a pancake.
The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. According to information in BBB files, this business is no longer in business, empire moving company.
Top reviews. Alita Harding. Look them up on Google Reviews. Empire Moving Group offers packing services and sells bubble wrap and boxes. Share on Twitter. File a Complaint. Long-distance move from North Carolina to New Mexico. Thereafter none of your emails or your calls are returned.
Start a Review. Read HQ Complaints. Review summary Write a Review. Customer Complaints. Contact mover. Starting quote was signed then went up to Day of went up again for !! Cody was charming and polite and Brittanie was the best with answering all my delivery questions.
Empire Moving and Storage Inc. | Better Business Bureau® Profile
Customer Reviews. You call Empire back and ask for your money and hear the sadistic laughter of a woman and she read article up on you. Is Empire Moving Group safe?
Next The ultimate moving checklist Stay on top of things during the moving process - the easy way. Very knowledgeable! Your Name:. BBB Business Profiles are subject to change at any time. BBB reports on known marketplace practices.
Empire Moving Group Get a Quote, empire moving company. Rena Rodriguez. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. Moving internationally? Sort: Top reviews. Read more. You will notice that when you try to put up your review, it is never put on - they somehow scrub it. They have been professional, a calm force on moving day. Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company.
Jeremy Hill. Empire Moving Group is based in Florida and is available throughout the U. Does Empire Moving Group do long-distance moves? Mike Porello. Out of Business :. Contact Information. Where and when a company is deliberately giving you a false impression for a fake service, in order to get money from you from another state, never intending on delivering - that is when machinery moving company FBI gets involved.
I read more to keep communicating with ALL Moving USA since the company they contracted for my interstate move were horrible with communicating with Discover Boca Raton, Florida moving companies.
Lisa Milloney. Thank you Empire! Read reviews. Smita Srivastava. This move, short in distance and a smaller load in general was no different. Phone: Email: info empiremovinggroup. Sara Sterling. Read more. Local State License : not provided. BBB remains operational and focused on serving our business community.
Current Alerts For This Business. Empire Moving Group LLC has registered their account, so they will be able to see and respond to your reviews publicly. Go with U Pack I wish I did Get a Quote. We generate average normalized moving cost based on information submitted by people who have reviewed Empire Moving Group LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves.
Allen Rezai. Without proper comparison, empire moving company, bold statements as "the best" and "the cheapest" often fall flat like a pancake.
Want more detailed information on licenses? Contact Information. Very polite and professional! This is why you should compare competing moving quotes from licensed movers with our tool here. Empire Moving Group offers long-distance and interstate moves. To get more precise moving quotes, please consider using our moving estimator.
Start a Review. Is Empire Moving Group worth it? File a Complaint. Click here Empire Moving Group is a team of moving industry professionals that guarantees the easiest and most affordable relocation possible, empire moving company. See all licenses. See our detailed guide on moving company regulations here.
Site: empiremovinggroup. Business Details. Please note that we may not be affiliated with Empire Moving Group LLC and you may be speaking with another licensed provider.
My ZIP. Https://movingcompanies.cloud/moving-companies-prices-average.html city. It it easy - just follow these simple steps and choose one of the four options. Your E-mail:. I came across many companies but Empire was the only one listed on multiple different sites. Ayushi Pundir. BBB remains operational and focused on serving our business community. Empire Moving Group costs Pricing for Empire Moving Group varies based on the size of your home and distance of the move.
Customer Reviews. This is not a BBB accredited business. The market averages are generated from reviews on our review sites from the last 3 years. BBB reports on known marketplace practices. Customer Complaints. Vanessa Teter. Read full review. Empire Moving Group has a long list of complaints about their empire moving company a scam fraudulent operation. They have a good sense of humour and the move was They quickly handled all the boxes we had packed, then proceeded to stretch wrap, pad, tape, and secure our larger furni The move went wrong with no show for pick up day and a late delivery day.
Interstate move average. Read reviews. Share Print. Empire Moving Group is registered with the U. Department of Transportation. I hired them and had such a great experience! But even after all that scrubbing there are several customers detailing their encounter with a Con Hustle operation, reflecting everything I just said. As a matter of policy, BBB does not endorse any product, service or business. As a matter of policy, BBB does not endorse any product, service or business.
How much does it cost to hire movers With my link money on the line, empire moving company, I need to know the cost. Email this Business. Read HQ Complaints. Please note that move prices can vary greatly based on factors like home size and distance between locations empire moving company well as supplemental services like packing and assembly.
On Sunday morning I received a call from the foreman that my parents things would be delivered around am. Safeguard Van Lines, the carrier assigned to the Ms. However, the Empire Moving group has a very strong working relationship with Safeguard Van Lines, at any time we would be able to provide a customer with the information regarding a move with Safeguard Van Lines. I called the driver at 8 PM he said running late will be around 9 PM after that no response to calls and text and after 10PM got a text from driver to reach in 30 min as it is late I asked to deliver tomorrow and in response a rude answer I got that I need to pay the storage fees and finally all the stuff delivered by 1 PM is the midnight right time to deliver?
In acting as an interstate broker, Empire Moving Group, LLC is not responsible for any acts or omissions of the moving company or its employees or agents. Unfortunately, we noticed when a customer books a move so last minute the inventory, space or weight reservation can be inaccurate. For that we appreciate you.
This complaint is on behalf of them as well as what I personally experienced when starting to deal with them directly. No phone call on Saturday from Empire moving company. Empire Moving Group recommends scheduling your move as far in advance as possible to get lower rates. Status: Resolved. We are always happy to hear back from all our customers.
Empire Moving Group works with you to anticipate your moving needs, and the company provides a detailed quote that includes all services.
On Dec. He assured me that my stuff was in FL warehouse. This business is in an industry that may require professional licensing, bonding or registration.
I have copied a portion of the contract below stating how delivery estimates work. Customer agrees to exclusively pursue the moving company directly for all claims for overcharges, delayed delivery, breach of contract, property damage, including without limitation, any claims of empire moving company to property, lost or stolen goods, delayed pickup or delivery, actions of estimators, drivers, packers, or movers, or other types of claims.
My chandler moving delivered scheduled for 27th October between 6 pm -8pm.
One star is too much for this company.
Empire Moving Group LLC
Empire Moving Group also works with you to plan your move. My three moving company company does accommodate last-minute customers or changes, but expect a higher price.
All moving professionals were well mannered, expert and worked rapidly. The crew was professional, lighthearted and friendly. Read reviews. Make sure you save our number and let us empire moving company if you ever need our services again. I sent an email to Empire outlining the issues and requested they talk to me to iron this out. Pick up scheduled for 3 pm on October 4th actual pickup happened at 7 pm so you just have to keep waiting and this is just starting.
Customer Complaints. This is not a secret we disclose this upon booking your move with Empire Moving Group and this information is found in the signed agreement. It can also provide bubble wrap and boxes if you are packing yourself. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
We went to the new house to meet them there. Overview Empire Moving Group is a team of moving industry professionals that guarantees the easiest and most affordable relocation possible. According to information in BBB files, this business is no longer in business. Start a Review.
For last 20 days I was expecting my stuff to be delivered sooner they keep ignoring about the query because it is the policy of 20 days, now for a night they need storage fees. This means October 16th, was the first day of Ms. Teter items were delivered a few days later, on Monday, empire moving company, October 21th, in the afternoon.
Empire Moving Group screens the movers it works with to guarantee your move is risk free and efficient. Ayushi Pundir is a customer of the business and is willing to be used as a reference. I explained to him the situation about the pictures not being sent and so on and so forth, knowing that sadly he was simply the middle man.
Some items were not delivered in my Dec Jan 21 move. Louisville moving company Numbers Primary Fax. Phone Numbers Other Phone. Its location on this page may change next time you visit. Should you require a different payment method, you must contact customer service directly no later than 7 days prior to your first date of your pickup window.
Email Addresses Email this Business Primary. A link has directed you to this review. This is the reason we have a Quality Assurance department to review the inventory list with the customer a few days prior to pick-up. I asked to speak with Brittany - she had conveniently already gone home for the day. Contact Information. The representative on the phone was very communicative. If I claim that service was not rendered I must provide notice of any service failure made by Empire Moving Group LLC, in writing to info empiremovinggroup.
Get buying tips about Moving Companies delivered to your inbox. If you want a moving company who is not responsive, manipulative, uses shady tactics to get you to buy into their services, this is your company.
Customer Reviews. If you are relocating your family or business, Empire Moving Group takes care of handling the details. Go here We ship your valuables to anywhere in the US. Empire Moving and Storage is who you need to call.
You can reach the company by phone or email. I was promised pictures of the truck once loaded to confirm the amount of space being taken up and a follow-up conversation to take place with the customer service agent empire moving company I was speaking to at Empire, but it never happened.
These movers were fast and wrapped all my belongings very accurately. They carried all my things with care, and I could tell that it was more than a job for them - they also made sure I was secure with the move and not stressing, making jokes and conversation.
This business is in an industry that may require professional licensing, bonding or registration. In this case, it was our understanding Ms.
Teter was not able to accept delivery before October 16th, as she stated on her paperwork. Empire Moving Group LLC, empire moving company, reserves the right to retain the deposit of the customer who verbally refuses or denies service without written documentation.
Empire Moving Group, LLC is not a party to the contract for moving services bill of lading between guys moving company good moving company and the customer. They even fixed a leg in a side table that they discovered had been broken and glued by the previous movers.
Read More Business Details. I worked with Empire to go through the estimate and they worked with Safeguard to see what was taken up for space. Empire Moving Group is disheartened that Ms. Teter is upset with her moving experience. Business Details. If a premium guarantee delivery service is not ordered, then we give the customer a delivery window based on their first available delivery date and the mileage of the move.
They handle the furniture like they owned it, and cover it with blankets and tape very efficiently. I agree that Empire Moving Group LLC, does not have the ability to obtain signed documentation chula vista companies moving a service refusal.
Note: These are movers my parents hired and I got involved with handling the case once their belongings were picked up. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. At delivery, the balance is due prior to unloading, in the form of post office money order or cash only. This still did NOT make sense to me as the cu ft amount they claimed my parents items were taking up was still cu go here. You were extremely through with everything so it made it super easy on our end.
Continue reading has not answered my multiple calls and emails.
Out of Business :. They also made sure we saw any fracture or nicks in our furniture before they wrapped it- damage done from a previous move. No response has been received since. File a Complaint. Thank you Lisa for your review! Booking with plenty of time in advance could save you money; last-minute reservations or changes typically cost more. If payment is not made, then the carrier may place the goods in storage until payment is made; in such case, the customer will be responsible for all storage and redelivery fees.
Customer Complaints 52 Customer Complaints. Unless a premium guarantee delivery service is ordered by the customer for a one-day delivery as stated in the signed agreement.
This document is an estimate only and not a contract for moving services. Speaking of customer service: I was told several times that "my parents would be taken care of and their interest was at top of mind when it came to the level of service being given".
This was by far the smoothest, easiest move I have ever experienced. The company focuses on finding the best price for the job. When you request a quote from Empire Moving Group, a customer service empire moving company takes your information and negotiates with moving companies to find a low price.
As the customer, I agree that Empire Moving Group LLC, will not be required to provide proof of service in the case of a service denial or refusal of service. Email Addresses Email this Business Primary. Empire Moving Group estimate is based on information the customer provides us upon booking. As the customer, I agree that any refusal or denial of service, either verbally in person or over the phone, will be treated as a late cancellation made outside of the cancellation window.
Deposit was made and estimate was given. Phone Numbers Other Phone. They hold your items for ransom so they can get paid and they never talk to you again. Resulting in the Teter family needing a much larger space reservation in the truck then was originally reserved.
Vanessa Teter is a customer of the business and is willing to be used as a reference. Empire Moving Group, like continue reading moving companies, does not guarantee delivery dates only delivery windows. Read HQ Complaints. Pricing for Empire Moving Group varies based on the size of your home and distance of the move. I understand that no refund will be issued if I refuse or deny service on the day of pick empire moving company.
As the customer, I agree to the applicable terms and conditions relating to pick up and delivery dates as detailed above. Business Details. However, we were denied this opportunity because the Teter family booked their move less click to see more 24 hours before they needed to be moved. Additional services, such as packing boxes and furniture https://movingcompanies.cloud/moving-companies-in-hartford-ct.html or assembly, add to the cost.
Enter me. Empire Moving Group saves customers time by researching and comparing quotes from moving companies and booking moving services. Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading.
Federal Motor Carrier Safety Admin.